Creating Customer Experiences 15 Credits Over the past three decades, customers have gained centre stage in marketing education and practice. Establishing close and intimate relationships with customers is considered to be key to marketing success, and customer equity has become an important marketing performance indicator. The advent of digital technology and social media have had a major impact on the nature of customer relationships. Today, companies are seeking to engage the customer by creating interactive, participative marketing landscapes which will be the focus of this module.
Aspects of anthropological methods covered are: The module examines the relationship between theory and method within anthropology. We are concerned with the specific techniques that are used by anthropologists as they conduct their fieldwork.
This module also draws attention to how ethnographic knowledge produced during fieldwork is both relational and contextual. We consider certain historical conjectures and power dynamics that have contributed to the way ethnography is perhaps at times rather paradoxically at once defined as a product and perceived as a process.
To this end, the module explores the epistemological and ethical foundations of anthropological methods in order to encourage you to think about fieldwork as an encounter and ethnography as the relation between anthropological practice and theory. You should expect to learn about the history of anthropology methods.
In doing so, you will be able to raise critical questions concerning the ways in which ethnographic knowledge is produced. What constitutes as ethnographic evidence? What are the aims of anthropological research? What does participant-observation mean to anthropologists?
Why might ethics matter in anthropology? The lecture each week explores some aspects of these questions, while more detailed and interactive discussions will follow in the seminars.
As part of your seminar and coursework preparation, you are expected to read the required texts and undertake short and manageable ethnographic projects with a partner or in groups.
This practical approach to anthropological methods will give you a hands-on sense for some of the ambiguities of ethnography. You'll be provided with an introduction to modern comparative and evolutionary psychology.
The module material addresses profound questions such as: What distinguishes us from other animals? What is our place in nature?
What are the core psychological and behavioural characteristics of human beings? Are humans infinitely behaviourally flexible or are we channelled by inherited tendencies from our primate past?
We will examine comparative theory and research on the nature of intelligence, theory of mind, culture, language, cooperation and aggression.ADVANCED SCIENCE LETTERS is a multidisciplinary peer-reviewed journal with a very wide-ranging coverage, consolidates fundamental and applied research activities by publishing proceedings from international scientific, technical and medical conferences in all areas of (1) Physical Sciences, (2) Engineering, (3) Biological Sciences/Health Sciences, (4) Medicine, (5) Computer and Information.
Advertising. In this lesson, you will learn how advertising affects the consumer-buying-behavior process. We will discuss advertising's far-reaching impact in addition to the ways that advertising.
Consumer behaviour is the study of individuals, groups, or organizations and all the activities associated with the purchase, use and disposal of goods and services, including the consumer's emotional, mental and behavioural responses that precede or follow these activities.
Consumer behaviour emerged in the s and 50s as a distinct sub-discipline in the marketing kaja-net.com order to succeed. • H1: The social factors have a positive influence on the consumers’ mobile phone buying decision.
• H2: Durability has a positive influence on consumers’ mobile phone buying decision. • H3: Price has a positive effect on consumer’s mobile phone buying decision. green advertising and consumers‟ purchase intention of green products.
Objective four: to examine the relationship between credibility of green claim and consumers‟ purchase intention of green products. This research contributes towards better understanding of how .
The buying decision process is the decision-making process used by consumers regarding market transactions before, during, and after the purchase of a good or kaja-net.com can be seen as a particular form of a cost–benefit analysis in the presence of multiple alternatives.. Common examples include shopping and deciding what to eat.
Decision-making is a psychological construct.